Terms of service

 

Terms of Service

 


Last updated: 12/08/25

Welcome to SmartyPlants. These Terms of Service (“Terms”) govern your use of our website, products, and services (collectively, the “Services”). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, please do not use our Services.

 

 

 

1. Eligibility

You must be at least 18 years old (or the legal age of majority in your jurisdiction) to use our Services. By using the Services, you represent and warrant that you meet this requirement.

 

 

 

2. Our Services

SmartyPlants provides plant care products, including smart sensors, and related content, tools, and insights. While we aim to offer accurate and helpful information, our content is for informational purposes only and should not be considered professional horticultural advice.

 

 

 

3. User Accounts

Some features of our Services may require creating an account.

You agree to:

  • Provide accurate, current, and complete information.

  • Keep your login credentials secure.

  • Notify us immediately of unauthorized use of your account.

    We reserve the right to suspend or terminate accounts that violate these Terms.

 

 

 

 

4. Orders & Payments

  • Pricing: Prices are listed in GBP (£) unless stated otherwise. We reserve the right to change prices at any time.

  • Payment: All orders must be paid in full at the time of purchase via approved payment methods.

  • Shipping & Delivery: Estimated delivery times are provided for convenience and are not guaranteed.

  • Returns & Refunds: Please see our refund policy.

 

 

 

 

5. Acceptable Use

You agree not to:

  • Use the Services for unlawful purposes.

  • Attempt to hack, disrupt, or interfere with our systems.

  • Misuse our products in ways not intended or recommended.

 

 

 

 

6. Intellectual Property

All content on our website—including text, images, product designs, software, and trademarks—is owned by or licensed to SmartyPlants. You may not reproduce, distribute, or create derivative works without our prior written consent.

 

 

 

7. Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for their content, policies, or practices. Accessing third-party sites is at your own risk.

 

 

 

8. Warranties & Disclaimers

Our products and Services are provided “as is” and “as available” without warranties of any kind, either express or implied, except as required by law. SmartyPlants does not guarantee that the Services will be uninterrupted, error-free, or free from harmful components.

 

 

 

9. Limitation of Liability

To the fullest extent permitted by law, SmartyPlants shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising from your use of our Services.

 

 

 

10. Indemnification

You agree to indemnify and hold harmless SmartyPlants and its officers, employees, and agents from any claims, damages, liabilities, or expenses arising from your use of the Services or your violation of these Terms.

 

 

 

11. Changes to These Terms

We may update these Terms from time to time. We will post the updated version with a new “Last updated” date. Continued use of the Services after changes means you accept the new Terms.

 

 

 

12. Governing Law

These Terms are governed by the laws of England and Wales, without regard to conflict of law principles. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

 

 

 

13. Contact Us

If you have any questions about these Terms, contact us at:

Email: contact@smartyplants.ai

Address: Bartle House, Oxford Court, Manchester, M2 3WQ